Returns & Exchanges

At Gravity Fitness Equipment, we stand behind the durability of our gear; if you are not completely satisfied with your purchase, you can return or exchange your items within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Place the unused equipment in its original packaging, ensuring all bolts, manuals, and accessories are included to qualify for a full refund.

• 3.
  Label and Ship

  Print the prepaid shipping label provided via email, attach it securely to your box, and drop it off at any authorized carrier location.

• 4.
  Quality Inspection & Refund

  Once our warehouse team verifies the condition of the returned gear, we will process your refund or ship your replacement within 5-7 business days.