Frequently Asked Questions
Everything you need to know about Gravity Fitness gear and services.
What is the weight capacity of your power racks and benches?
All Gravity Fitness heavy-duty equipment is engineered and tested to support up to 1,000 lbs, ensuring safety and stability during your heaviest lifts.
How long does shipping take for large gym equipment?
Standard shipping typically takes 5-7 business days. For oversized items like treadmills or racks, we use specialized freight carriers which may take 7-10 business days for curbside delivery.
Do you offer professional installation services?
Yes, we partner with certified technicians to provide white-glove assembly services in select regions. You can add 'Professional Assembly' to your cart at checkout.
What is your return policy for fitness gear?
We offer a 30-day risk-free trial. If you are not satisfied with your purchase, you can return it in its original packaging for a full refund, minus return shipping costs.
Does Gravity Fitness equipment come with a warranty?
Absolutely. All our strength equipment features a lifetime warranty on frames and a 2-year warranty on moving parts and upholstery against manufacturing defects.
Are your dumbbells and plates sold in pairs or individually?
Most of our rubber hex dumbbells are sold in pairs, while Olympic bumper plates and iron plates are sold individually to allow for custom weight configurations.